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 | ID: | 425214 | | Title: | KANA Software, Inc. - http://www.kana.com/ | | Description: | KANA helps the world’s best known brands master the service experience. KANA, the leader in Service Experience Management, provides solutions that deliver a customer-focused service experience that successfully balances customer interests with business goals. Service Experience Management uniquely unifies business process, case and knowledge management for customer service organizations. It leverages KANA's expertise in delivering consistent service across all communication channels, including email, chat, call centers, and Web self-service. | | Category: | Business: Business Services | | Link Owner: | Ajay Khanna | | Date Added: | February 10, 2011 05:56:53 AM | | Number Hits: | 0 | | |
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